Shipping & returns

Here you can find everything you need to know about shipping & delivery as well as what to do if you need to return a damaged product or you have changed your mind. 

Delivery details

For every purchase, we take great care in making sure that each piece of artwork is packaged appropriately to limit the chance of any damage while in transit.

Once payment is received, we aim to have any artwork delivered to your UK address within 5 – 7 working days (However, where possible, we will try to dispatch and deliver sooner). P&P is included in the price which means we will use our preferred courier service for a speedy safe delivery.

For anyone interested in making a purchase of artwork from outside the UK, please get in touch via the contact page of the website and we will be happy to contact you regarding special delivery instructions.

All artworks will be dispatched using a signed for delivery service. This will ensure no courier leaves your artwork unattended at your doorstep.

Please also note that all artworks sold on the website are unframed. 

returns policy

What if my order arrived damaged or I am not happy with it?

Please send your return within 7 days from the day your artwork arrived at your address. The item must be in the original packaging and should be in the same condition that you received it.  Once the artwork has arrived at Paintings by Caro, we will arrange a full refund.

If you have received damaged artwork from us, please contact us by email info@paintingsbycaro.co.uk within 48 hours providing photographic evidence of any damage as well as a short description.

Unfortunately, we will require you to fund the cost of the return.   

Return Address:

Paintings By Caro,

Stable Studios,

164 Marsh Lane,

Shepley,

Huddersfield,

HD8 8AX

If you need any help please don't hesitate to get in touch!

Email

info@paintingsbycaro.co.uk

Telephone

07940 896752